How is AusRehab able to assist with my CTP claim?

Many CTP claimants sustain injuries that require rehabilitation services similar to those required by injured workers. This means that a work rehab provider like AusRehab is able to assist CTP claimants with services such as: Navigating the claims process Creating a tailored recovery plan Conducting functional assessments and ADL assessments Monitoring the ongoing recovery process

What kind of services can AusRehab offer to a CTP claimant?

AusRehab is qualified to provide a range of rehabilitative services that can facilitate a CTP claimant’s recovery process: Connect with a qualified doctor Initial assessment ADL assessment Vehicle ergonomic assessment Request for services and equipment (per the ADL assessment recommendations) Help navigate the claim system Provide RTW assistance Communicate with all stakeholders

What are some services that could help me get back to driving?

Returning to driving after a motor vehicle incident can be challenging for both physical and psychological reasons. To help a CTP claimant regain confidence behind the wheel, we provide: Vehicle ergonomic assessments ADL assessments To find out more, visit our knowledge base.

What does CTP insurance cover for injury recovery?

CTP (Compulsory Third Party) insurance, commonly known as a Green Slip in NSW, covers personal injury liabilities arising from a motor vehicle accident. It pays for medically necessary treatments, rehabilitation, and associated care costs when a third party is injured as a result of your vehicle. We cover this in more detail here.

What does CTP not cover?

CTP insurance does not cover: Damage to vehicles or property Injuries to the driver at fault in the accident beyond basic medical and care costs Legal costs associated with defending or pursuing claims related to property damage or non-injury-related issues

How can AusRehab's doctors assist with my CTP claim?

AusRehab’s doctors are qualified to manage CTP claims, and can provide expert guidance on a claimant’s recovery process. To find out more, visit our website or submit the enquiry form above.

How can I get more information?

To connect with us, reach us at office@ausrehab.com or give us a call at 1800 453 331. To learn more, explore our blog or knowledge base.

What is CTP case management, and how does it help after a car accident?

CTP case management involves a personalised rehabilitation service to guide and support injured individuals through their recovery. At AusRehab, this includes an initial needs assessment, Activities of Daily Living (ADL) assessment, vehicle ergonomic assessment, tailored Return-to-Work planning, and regular progress updates for all stakeholders. These services ensure comprehensive recovery support from start to finish. To learn more, explore our blog or knowledge base.

Can a WorkCover GP help create my return-to-work plan?

Yes. A WorkCover GP or nominated treating practitioner plays a crucial role in developing and signing off on your Return-to-Work (RTW) plan. This plan is often based on the findings of functional capacity evaluations and other tailored assessments provided through your case management process. AusRehab then works alongside your GP and employer to implement and monitor this plan, ensuring a safe and structured return to work.

What is a vehicle ergonomic assessment and why is it important?

A vehicle ergonomic assessment evaluates how your current seating position, posture, and accessible controls impact your driving comfort and safety. AusRehab’s practitioners assess how your injuries affect your ability to drive, then recommend adaptive modifications or equipment to optimise your vehicle setup. This assessment enhances comfort, supports injury recovery, prevents further strain, and contributes to long‑term safety in your return to driving.

Rated 5 out of 5

4.9 / 5 based on Google Review

Motor Vehicle Rehabilitation Across NSW, VIC, QLD, ACT & WA

Injured in a motor vehicle accident? Getting the right support early can help make your recovery clearer, safer, and less stressful

AusRehab provides structured motor vehicle rehabilitation and case management services across NSW, VIC, QLD, ACT and WA. Our team helps injured clients access treatment, arrange assessments, coordinate with insurers and treating providers, and work towards a safe return to daily life and work

How We Support Your Recovery After a Motor Vehicle Accident

Get practical, personalised support from an experienced team focused on motor vehicle rehabilitation across NSW, VIC, QLD, ACT and WA

Initial needs assessment

We assess your injuries, treatment needs, home situation and recovery goals to identify the right rehabilitation support early. This helps create a clear plan for injury rehab after a car accident.

[Click here to learn more about Initial Needs Assessment]

ADL support

We support daily living needs such as personal care, mobility, household tasks and community access. This can help you manage day-to-day activities while recovering from a motor accident injury.

[Click here to learn more about Activities of Daily Living Assessment]

Functional capacity evaluation

A functional capacity evaluation helps assess your physical abilities, tolerances and work-related capacity. This information guides rehabilitation planning, treatment recommendations and return to work support.

[Click here to learn more about Functional Capacity Evaluation]

Vehicle ergonomic assessment

We assess your vehicle setup, seating position, posture, comfort and access needs. This can support safer driving and help reduce pain or discomfort after injury.

[Click here to learn more about Vehicle Ergonomic Assessment]

Driving rehabilitation programs

We help clients rebuild confidence, function and independence after a motor vehicle accident. Driving rehabilitation may include assessment, planning and support based on your injury and recovery goals.

[Click here to learn more about Driving Rehabilitation Programs]

Return to work planning

For clients in NSW, ACT and WA, AusRehab can support safe return to work planning after a motor vehicle accident. This may include employer coordination, graduated duties, work capacity support and vocational planning.

[Click here to learn more about Return to Work Planning]

Need to Speak With a Doctor About Your Motor Vehicle Claim?

If you need a medical review, treatment certificate or early support after a motor vehicle accident, AusRehab can connect you with experienced car accident doctors through in-person or telehealth appointments.

Available for:

CTP claims in NSW, QLD, ACT and WA

TAC claims in VIC

What our clients say about us

Real AusRehab Success Stories

    
 
 
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   Saeed Lashgari 
 
 
 
 Trustindex verifies that the original source of the review is Google. I don’t usually write reviews, but I really felt I had to say something about how much AusRehab helped me. After my accident and working with another rehab company, I was feeling lost and didn’t know what was going to happen with my life. I was in pain all the time and getting the runaround from people who were supposed to help. Then I got connected with Matt from AusRehab and everything changed. Matt is kind but brutally honest, which I really appreciate. He has a way of explaining things that actually makes sense. He listened to me and didn’t treat me like just another number. He helped me through every step — with the doctors, the paperwork, my appointments, even just being someone I could talk to when things got too much. He made me feel like I wasn’t alone in this. I wish I had been working with Matt from the start — things would’ve been so different. I was in a really dark place, but Matt made me feel like I had someone in my corner. I don’t have all the fancy words, but all I can say is he really cared. I felt like I mattered. Thank you, Matt, and thank you, AusRehab, for helping me when I needed it most.
  
 
      Posted on Google  
   
   Fun Eblis 
 
 
 
 Trustindex verifies that the original source of the review is Google. I am very grateful for the support I received from Matt at Revamp Psychology. I felt listened to, understood and treated with genuine respect. Matt understood not only the psychological impact of my injury, but also the additional stress and uncertainty that comes with the recovery and claim process. The sessions were practical, supportive and tailored to what I was experiencing. I developed a better understanding of my symptoms and felt more confident managing them in my daily life. Having appointments by telehealth also made accessing treatment much easier. I would highly recommend Matt to anyone needing psychological support following a workplace injury.
  
 
      Posted on Google  
   
   Anza Ahmad 
 
 
 
 Trustindex verifies that the original source of the review is Google. My experience with one of the rehabs Young Cho has been very helpful and very professional. Recommended 💯!
  
 
      Posted on Google  
   
   SUPADRAY (Andre Lim) 
 
 
 
 Trustindex verifies that the original source of the review is Google. Thank you Paulo from AusRehab! I really appreciate the professional and caring support you provided. You took the time to listen, explained everything clearly, and helped me make great progress with my recovery. Your expertise and friendly approach made the whole experience much more positive. Highly recommend Paulo and the team at AusRehab to anyone looking for quality rehabilitation services. Thank you again!
  
 
      Posted on Google  
   
   Steven Tong 
 
 
 
 Trustindex verifies that the original source of the review is Google. I had an excellent experience with Aus Rehab Rehabilitation Centre, and I would especially like to thank Hans for his outstanding support throughout my recovery. Hans was incredibly professional, knowledgeable, and caring. He provided helpful guidance on the medical aspects of my rehabilitation and worked closely with my doctors to develop a treatment plan that suited my condition perfectly. Thanks to his efforts and coordination, my pain was greatly reduced, and my recovery went very smoothly. He also managed all of the insurance-related matters on my behalf and kept me informed every step of the way. I am truly grateful for everything Hans has done for me. I highly recommend Aus Rehab Rehabilitation Centre and Hans to anyone looking for professional, compassionate, and effective rehabilitation services.
  
 
      Posted on Google  
   
   Tony Warner 
 
 
 
 Trustindex verifies that the original source of the review is Google. Unable to get a full time Dr in the remote location we live, this consult was a breath of fresh air I was Impressed with Doctors empathy care & responsiveness I have a complex condition that requires understanding research & strategy plan in which all boxes were ticked
  
 
      Posted on Google  
   
   Jesse and Mya Talks 
 
 
 
 Trustindex verifies that the original source of the review is Google. It has been an amazing experience, working with Zuming who is compassionate, patient, supportive, transparent and knowledgeable when working with me and dealing with work related injuries… his support made it smooth and easy for me during difficult times. I feel confident and hopeful in my recovery journey and he was a big help and taking care of communication with the insurance company, doctors and work/manager on my return to work plan. I’m really impressed with Zuming and AusRehab! I really appreciate all the support and help provided by AusRehab! Highly recommended++++!!!!
  
 
      Posted on Google  
   
   Colin McArthur 
 
 
 
 Trustindex verifies that the original source of the review is Google. Very professional. Making the appointment was super easy.
  
 
      Posted on Google  
   
   Taha Alsadek 
 
 
 
 Trustindex verifies that the original source of the review is Google. I've been with Ausrehab for several months now, and I'm very satisfied with their rehabilitation providers. I'd like to mention this as a general positive comment. They've been instrumental in my recovery, not only for my mental well-being but also for my physical health, helping me stay motivated and focused throughout this challenging process. The support I received from numerous departments has been invaluable. Specifically, I want to commend John, Paulo, and Ronit for their exceptional contributions. I don't know how I could have done it if it weren't for their exceptional guidance and support. I am more than satisfied with the time they have chosen to give me. Have a good day, thank you all. "With every hardship comes ease"" - T

What Is Motor Vehicle Rehabilitation?

Motor vehicle rehabilitation helps injured people recover physically, functionally and vocationally after a road accident.

It is a coordinated support service for people injured in motor vehicle accidents who may be accessing support through their state or territory compensation scheme.

In NSW, QLD, ACT and WA, injury support is generally linked to CTP or motor accident insurance systems. In Victoria, support is managed through TAC, or the Transport Accident Commission.

Motor vehicle rehabilitation can help you:

understand available support
arrange suitable assessments
organise treatment and rehabilitation services
coordinate with insurers, doctors and providers
improve daily function and independence
plan a safe return to work where suitable

Instead of managing the process alone, you receive structured guidance from an experienced rehabilitation provider. AusRehab helps keep communication clear between you, your doctor, your insurer and other treating professionals.

Our Motor Vehicle Rehabilitation Process

We keep the rehabilitation process clear and structured so you know what happens at every stage of recovery

Initial Consultation

We start with a free consultation to understand your injuries, treatment needs, claim status and recovery concerns.

Assessment

We identify the assessments and injury rehabilitation support that may be suitable for your situation. This may include functional, daily living, ergonomic, driving or work-related assessments.

Rehabilitation Plan

We develop a structured recovery plan focused on treatment, function, independence, support needs and personal goals.

Coordination

We coordinate with insurers, doctors, employers and treating providers so your recovery plan stays organised and consistent.

RTW Support (if required)

Where returning to work is part of your recovery goals, AusRehab can help with suitable duties, employer communication, graduated upgrades and work capacity planning in NSW, ACT and WA.

Ongoing Review

We review your progress regularly and adjust rehabilitation support as your recovery changes.

Motor Vehicle Rehabilitation Across Five Locations

AusRehab supports injured clients across NSW, VIC, QLD, ACT and WA.

We understand that each scheme works differently, so our team helps clients access the right support based on their location, claim type and recovery needs.

✅ NSW: CTP, also known as Green Slip injury claims

✅ VIC: TAC, or Transport Accident Commission claims

✅ QLD: CTP and MAIC-related motor accident injury support

✅ ACT: MAI, or Motor Accident Injuries scheme support

✅ WA: CTP and motor injury insurance support through ICWA-related systems

Our role is to help make rehabilitation easier to understand, from early assessment through to treatment coordination and return to work planning where available.

Why Choose AusRehab for Motor Vehicle Rehabilitation

Strong rehabilitation support depends on communication, timely action and a recovery plan that fits the person, not just the claim. At AusRehab, we focus on practical support that helps clients move forward after a motor vehicle accident.

Personalised Support

Every recovery plan is tailored to the client’s injury, daily needs, goals, work situation and claim requirements.

Fast Response

Early support can reduce confusion and delays. Our team responds quickly so clients can understand their options and start the right support sooner.

Insurer & Doctor Coordination

We work closely with CTP and TAC insurers, doctors and treating providers to keep recovery plans clear and aligned.

Broad Rehabilitation Experience

AusRehab can support many parts of motor accident recovery, including daily living, functional recovery, driving rehabilitation and return to work planning.

Five-Location Coverage

Motor vehicle rehabilitation support is available across NSW, VIC, QLD, ACT and WA, giving clients access to coordinated support across different compensation schemes.

Human-Focused Care

A motor vehicle accident can affect your health, work, routine and confidence. Our team provides practical guidance that respects your situation and focuses on real recovery outcomes.

Trusted Motor Vehicle Rehabilitation Across NSW, VIC, QLD, ACT & WA

After a motor vehicle accident, early support can make recovery more organised and less stressful.

AusRehab works with injured clients across NSW, VIC, QLD, ACT and WA to coordinate treatment, arrange assessments and provide structured motor vehicle rehabilitation. Our team works closely with doctors, CTP and TAC insurers, treating providers and employers to help keep recovery plans clear and consistent.

We offer a free initial consultation so you can speak with an experienced consultant, understand your options and find the right support for your recovery

Frequently Asked Questions

What is motor vehicle rehabilitation and how it helps after a car accident?

Motor vehicle rehabilitation is structured support for people injured in a road accident. It can help with assessments, treatment coordination, daily living support, driving rehabilitation and return to work planning. The goal is to improve recovery, function and independence.

Learn more about CTP insurance claims in our blog Your Essential Guide to Navigating CTP Claims.

How do I lodge a motor vehicle compensation claim in my state?

The process depends on where the accident happened and which scheme applies. NSW, QLD, ACT and WA generally use CTP or motor accident injury systems, while VIC uses TAC. AusRehab can help you understand what support may be available and guide you towards the right starting point.

Read our blog on How to Lodge a CTP Claim in NSW for more information.

What does motor vehicle compensation cover for injury recovery?

Motor vehicle compensation may cover reasonable and necessary treatment, rehabilitation, care support and income support, depending on your scheme and claim eligibility. It does not usually cover vehicle or property damage. Your insurer can confirm what applies to your claim.

Head on to our blog about What Your CTP Claim Actually Pays for (And What It Doesn’t) for more details.

How soon can I start motor vehicle rehabilitation after an accident?

It is best to seek support as early as possible. Early rehabilitation can help identify treatment needs, reduce delays and support safer recovery planning. AusRehab offers a free initial consultation to help you understand your options.

Do I need a referral to start motor vehicle rehabilitation with AusRehab?

You can contact AusRehab directly for a free consultation. In some cases, insurer approval or a referral from a doctor may be needed before funded rehabilitation services can begin. Our team can explain what is needed based on your claim.

What services are included in motor vehicle rehabilitation?

Services may include an initial needs assessment, ADL support, functional capacity evaluation, vehicle ergonomic assessment, driving rehabilitation and return to work planning. The right services depend on your injuries, recovery goals and insurer approval.

Can you help me return to work after a motor vehicle accident?

Yes, AusRehab can support return to work planning for eligible clients in NSW, ACT and WA. This may include employer coordination, suitable duties, work capacity support, graduated return to work planning and vocational guidance.

What is a vehicle OT driving assessment and why is it important?

A vehicle OT driving assessment looks at how your injury affects comfort, safety, access and function when driving. It can help identify changes or supports that may make driving safer and more manageable after a motor vehicle accident.

How do I choose a motor vehicle rehabilitation provider?

Choose a provider with experience in motor accident recovery, insurer coordination, functional assessments and return to work support. A good provider should communicate clearly, act quickly and tailor the rehabilitation plan to your injury and goals.

How can I book a consultation with AusRehab?

Contact AusRehab to arrange a free consultation and discuss your current needs with a rehabilitation consultant. Call us at 1300 391 947 or email us via office@ausrehab.com.

What is the difference between CTP and TAC?

CTP stands for Compulsory Third Party insurance and is used in several states and territories to support people injured in motor vehicle accidents. TAC is Victoria’s Transport Accident Commission, which manages transport accident injury claims in VIC. Both can support injury recovery, but the claim process and rules are different.

Can I access rehabilitation support before my claim is approved?

In some cases, early support may be available while your claim is still being reviewed. This depends on your state scheme, insurer and claim circumstances. AusRehab can help you understand what may be possible and what approvals may be required.

How long does motor vehicle rehabilitation usually take?

The timeframe depends on the injury, recovery progress, treatment needs, claim approval and personal goals. Some clients need short-term support, while others require ongoing rehabilitation coordination. Progress is reviewed regularly so the plan can be adjusted when needed.

Can AusRehab coordinate with my insurer and doctor?

Yes. AusRehab can coordinate with your insurer, doctor, treating providers and employer where suitable. This helps keep communication clear and supports a more organised recovery plan.