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May 20, 2025 • 6 min read
Find out what workplace rehab services you’re entitled to under NSW workers compensation. Start your recovery today with our 2-minute quiz.
Written by: Stephen Zeng
Workplace injuries are stressful; understanding your rights shouldn’t be. This guide lists every workplace rehabilitation entitlement available through the NSW workers compensation scheme, so you can focus on recovery, not red tape.
Getting injured at work is tough. But figuring out what you’re entitled to shouldn’t be.
The good news? If your injury happened at work or because of your job you may be eligible for fully funded workplace rehabilitation through the NSW workers compensation scheme. This can include:
These services aren’t just helpful, they’re proven to make a real difference. According to Safe Work Australia, workers who access early rehab support are more likely to return to work within three months and less likely to experience long-term disability.
If you’ve been injured at work, it’s worth knowing what you’re entitled to. Read more below to find out how to access support and take the next step toward recovery.
If your injury happened at work or as a result of your job, you may be eligible for fully funded workplace rehabilitation through the NSW workers compensation scheme. Providers like AusRehab offer services such as:
| Rehab Service | Why It Matters |
| Worksite & ergonomic assessments | Identify hazards, recommend adjustments |
| Return‑to‑work plans | Increase hours/duties at your pace |
| Functional capacity evaluations | Match abilities to job demands |
| Case conferences | Keep doctor, insurer & employer aligned |
| Vocational counselling | Explore new roles if pre‑injury job isn’t possible |
If you’ve been injured at work, the first step is getting a Certificate of Capacity from your WorkerCover GP. This form explains your injury, your current ability to work, and what kind of treatment you need. It’s required to start your workers comp claim, and it’s fully covered.
Your treatment might include doctor visits, physiotherapy, imaging, medication, or other support. All of these can be funded through the NSW workers compensation scheme if your claim is accepted.
While your doctor manages your recovery, AusRehab works alongside them to make sure your treatment supports your return to work goals.
We work closely with:
Need a WorkCover GP fast? Browse our network and book in minutes.
Ergonomic assessments reduce risk and improve your safety when returning to work. We assess your workstation, seating, posture, and manual tasks, and recommend any needed modifications. This helps prevent re-injury and supports recovery. All ergonomic services are fully funded under workers comp.
If your job involves repetitive strain, desk work, lifting, or awkward postures, you may need:
We visit your worksite (or assess remotely) and give recommendations that keep you safe and productive.
Not all injuries are visible. If work-related stress, trauma, or mental health issues contributed to your injury, you may be eligible for fully funded mental health support under the NSW workers compensation or CTP schemes.
With a valid Certificate of Capacity that recommends psychological treatment, AusRehab can help connect you with an experienced, SIRA-approved psychologist. We also work with your insurer to get treatment approved quickly so you can start getting the help you need without delay.
Support may include:
💡 Tip: If your stress is not work-related, your employer may still offer free short-term counselling through an Employee Assistance Program (EAP). It is confidential and worth checking if workers comp does not apply.
If your injury makes daily tasks like cooking, cleaning, laundry or getting dressed difficult, you might be eligible for a funded Activities of Daily Living (ADL) assessment through the NSW workers compensation scheme.
An occupational therapist will visit your home to see how your injury is affecting your ability to manage everyday tasks. They’ll write a report outlining what help or equipment you may need. If your insurer approves it, you could receive short-term support with things like cleaning, showering or grocery shopping.
If your injury affects how you move, lift, stand or manage at home, AusRehab can help by:
If you’re unable to return to your pre-injury job, vocational assessments help you transition into suitable new employment. AusRehab provides support through skill assessments, vocational goal setting, and identifying training or job placement options. We work with your insurer to align your goals with available support programs like SIRA’s JobCover or Work Trial initiatives.
If your previous role is no longer suitable due to your current capacity, we help you:
All support is built around what you can do now, with a focus on sustainable employment.
Need help? Call AusRehab on 1800 632 504 or request a callback.
For approved treatment and rehabilitation, most providers send their invoices directly to the insurer, so you typically don’t have to pay a gap fee.
How it works:
To learn more, read icare NSW – Fees, Payment, and Processing for GPs and Treating Doctors.
Yes. If your psychological injury claim is accepted, the insurer must pay for reasonable and necessary mental health treatment. This can include psychologist or psychiatrist sessions, prescribed medication, and travel to appointments. Your treating doctor must recommend the treatment, and some services may need prior approval.
To learn more, visit the icare NSW Mental Health Claims Hub.
Seek independent advice: You can speak to a workers compensation lawyer or contact the Independent Review Office (IRO) for free advice and support.
Dispute the decision: If you’re not happy with the insurer’s decision after a review, you can apply to the Personal Injury Commission (PIC) to help resolve the dispute.
You deserve to feel supported during your recovery and there are teams ready to help if something’s not working as it should.
We’ve built a quick, confidential 2-minute quiz to help you figure out what kind of support you could get through workers compensation. It helps you figure out what kind of support you might be able to access based on where you’re at.
No complicated language, no stress. Just clear information to help you take the next step.
At AusRehab, we believe workplace injury recovery is more than just getting back to work. It’s about feeling confident, supported and capable, at work and at home. We believe workplace rehab is about more than just getting back to work. It’s about helping you recover fully, feel confident and move forward safely.
Whether your injury is physical, psychological or both, we provide the support and services you need to recover with confidence.
📞 1800 632 504
📧 office@ausrehab.com
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Let’s build safer, healthier, and more productive work environments, one recovery at a time.
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