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Workplace Rehabilitation & Employer Injury Management Support

At AusRehab, we help employers take control of workplace injuries through early intervention, targeted treatment coordination, and effective workplace rehabilitation

Our team works closely with HR professionals, injury management officers, WHS leaders, and return-to-work coordinators to deliver evidence-based workplace injury management services. When you need experts who understand employer workers compensation support, we’re ready to deliver

Why Employers Partner With a Workplace Rehabilitation Provider

Minimising Disruption & Managing Workplace Injuries Efficiently

When an employee is injured, time is critical. Delays in treatment, unclear communication, and fragmented services only make things worse, not just for your injured staff but also for your business.

We help employers reduce confusion and maintain productivity. With a focus on employer injury management, our team provides early access to care, coordinated RTW planning, and ongoing support. We also work with self-insured employers and handle TMF claims, giving you one expert contact across all scenarios.

Return to work job placement team providing job seeking assistance and employment support for injured workers

Benefits of Working With a Preferred Provider

When you work with a preferred rehabilitation provider, your business benefits from a streamlined, consistent approach to injury management.

One dedicated provider who understands your team and job roles

Faster appointments and faster return-to-work (RTW) decisions

Clearer, more consistent communication with stakeholders

A deep understanding of your workplace and risks

This is why employers should partner with a preferred provider like AusRehab. It simplifies claims, shortens duration, and delivers better outcomes.

Reducing Claim Costs Through Early Intervention

Early intervention workplace injury support can be the difference between a short disruption and a long, expensive claim. We focus on prompt action, ensuring injured workers are assessed, treated, and supported within 24 hours. By acting early:

You reduce claim duration

Speed up recovery and RTW outcomes

Minimise time off and absenteeism

Knowing how early intervention reduces claim costs helps employers stay proactive and in control.

Get the details in our blog about The Role of Workplace Rehabilitation Providers.

Cut through the complexity

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What We Do for Employers

Every business is different, which is why our workplace injury management services are tailored, not templated. AusRehab delivers expert, responsive employer injury claims support built around your needs

Early Intervention Services (Same-Day / 24-Hour Response)

Our early intervention workplace injury program delivers same-day or 24-hour triage for new incidents. We connect workers with treatment quickly, avoiding long wait times and ensuring the right care from the beginning.

Early intervention program for workers includes:

Workplace Rehabilitation Services

Our core workplace rehabilitation services in NSW are designed to help workers recover at their current job or transition into a new role when needed. These return-to-work services for employers include:

Initial Needs Assessment (INA)

The initial needs assessment is a detailed review covering the injury, job demands, individual capacity, and treatment options.

Return to Work Plans (New Employer)

When a return to the original employer is not possible, we support a transition to new employment opportunities.

Functional Capacity Evaluations (FCEs)

We provide functional capacity evaluation for employers looking to assess a worker’s ability to return safely. These evaluations cover:

  • Physical and psychological capacity testing
  • Comparison to job role requirements
  • Recommendations for duties, hours, and support needs

Vocational & Redeployment Services

As a trusted vocational rehabilitation provider for employers, we support workers who cannot return to their original job role. Our services include:

Recover at Work Plans (Same Employer)

Structured RTW plans that align duties with recovery stages to support return to the same role or modified duties.

Stakeholder Communication

Regular updates with the employer, doctor, insurer, and worker to ensure all parties are aligned.

Workplace Assessments & Suitable Duties

Our workplace assessment services help employers understand the practical risks and demands of specific roles. Through this detailed assessment, we identify:

  • Barriers to safe return to work
  • Opportunities for task modifications
  • Suitable duties based on capacity

Pre-employment & Prevention Services

Reduce injuries before they happen with proactive pre-employment screening services and workplace well-being programs:

Benefits to Your Business

Partnering with AusRehab delivers real, measurable benefits. Here’s how the benefits of workplace rehabilitation for employers translate to stronger performance and safer workplaces

Want to reduce injury costs and improve recovery outcomes?

Becoming a Preferred Provider Partner

What Is a Preferred Provider?

A preferred rehabilitation provider is a trusted partner selected by your organisation to coordinate all injury management and RTW support. If you’ve ever wondered what a preferred provider in workplace rehabilitation is, here’s how it works:

As part of the same employer rehabilitation service, occupational rehab consultants are having a medical case conference to come up with a return to work plan.

Why Employers Nominate Us

Choosing AusRehab as your preferred provider for workplace rehab means choosing reliability, outcomes, and tailored service

This is why employers should partner with a preferred provider like AusRehab

How Preferred Provider Nomination Works

The employer preferred provider nomination process is simple:

Complete our short, employer-friendly form

We activate your account and introduce your team

You gain immediate access to fast-tracked rehab and support

Our Process for Employers

Injury management should be simple. We’ve refined the workplace injury claim process for employers to give you a clear structure from first contact to case closure

1. Referral / Injury Notification

The employer notifies AusRehab of a workplace injury. We respond within 24 hours to begin support.

3. Communication With Employer, Doctor & Insurer

We keep all parties aligned with regular updates and clear reports.

5. Implementation & Monitoring

We conduct weekly or fortnightly check-ins to ensure duties remain suitable and safe.

7. Ongoing Support for Preferred Provider Partners

For nominated employers, we also offer injury trend analysis, prevention planning, and workplace visits.

2. Initial Needs Assessment

We assess the injury, job demands, barriers, and treatment requirements.

4. Return-to-Work Plan Development

Based on medical advice and job demands, we prepare a tailored plan including Modified duties, Graduated hours, Workplace modifications.

6. Case Closure

When the worker achieves a durable return to full or suitable duties, we formally close the case.

Want to see how our process works for your team?

Learn More About Our Services

Let’s Work Together

Managing a single claim or implementing a company-wide RTW strategy?

AusRehab offers expert employer injury management that delivers cost savings and better outcomes. Our workplace rehabilitation for employers is trusted, evidence-based, and designed to minimise disruption

Nominate AusRehab as Your Preferred Provider

Need help with an injured worker?

Frequently Asked Questions

What does a workplace rehabilitation provider do for employers?

A workplace rehabilitation provider supports employers by coordinating injury management and return-to-work plans that are safe, timely, and tailored to each job role. At AusRehab, we assist with early intervention, functional assessments, suitable duties planning, and communication with doctors and insurers. Our goal is to reduce lost time, improve recovery outcomes, and help you manage employer workers’ compensation support more efficiently. 

How does early intervention help reduce claim duration and costs?

Early intervention workplace injury programs ensure injured workers receive prompt assessment and treatment, often within 24 hours. This reduces delays in care, prevents complications, and supports faster return-to-work outcomes. Acting early means shorter claim durations, lower premiums, and less operational disruption, which is why early intervention is a key strategy in reducing workers’ compensation costs for employers.

When should an employer refer an injured worker to a rehabilitation provider?

Employers should refer an injured worker to a workplace rehabilitation provider as soon as an injury occurs, or if there’s any concern about the worker’s ability to return to their normal duties. Early referral allows for immediate triage, effective planning, and proactive coordination, which improves recovery time and claim outcomes. Delaying a referral can increase costs and time off work. Find out more in our blog about the Best Practices for Employers in Workplace Rehabilitation.

What is a preferred rehabilitation provider and how does nomination work?

A preferred rehabilitation provider is a partner selected by an employer to handle all injury management and return-to-work services. This approach ensures consistency, faster response times, and a better understanding of your business needs. To nominate AusRehab, simply complete our online preferred provider nomination form. Once submitted, we’ll confirm your details, connect with your insurer, and begin supporting your workers.

What are an employer’s responsibilities during the return-to-work process?

During the RTW process, employers are responsible for maintaining open communication with the injured worker, providing suitable duties (when possible), and working with the rehabilitation provider to support a safe return. Employers also need to collaborate with treating doctors and insurers, monitor progress, and ensure the workplace remains safe and appropriate for modified or graduated duties.

How do Functional Capacity Evaluations support employer decisions?

A Functional Capacity Evaluation (FCE) helps employers understand what an injured worker is physically and psychologically capable of doing. It provides objective data on the worker’s abilities, matched to the demands of their job. FCEs support decisions around suitable duties, RTW readiness, or redeployment, helping reduce risk and improve claim management accuracy. Read our blog here to learn more.

Can partnering with a single rehab provider improve claim outcomes?

Yes. Working with a single, consistent rehabilitation provider simplifies communication, speeds up decision-making, and ensures better alignment with your workplace culture and job demands. Employers who partner with preferred rehabilitation providers often see faster return-to-work outcomes, reduced claim costs, and higher satisfaction from injured workers and internal teams alike.

How does workplace rehabilitation benefit injured workers and employers?

For injured workers, workplace rehabilitation means faster access to care, better support during recovery, and a safer path back to work. For employers, it helps reduce time off, lower claim costs, and maintain productivity. It also fosters a culture of care and compliance, showing your workforce that safety and recovery are priorities.

How do I nominate AusRehab as my preferred provider?

You can nominate AusRehab using our simple online preferred provider nomination form. Just provide your business details, select your preferences, and we’ll take care of the rest, including coordination with your insurer. Once confirmed, you’ll have access to consistent, expert support across all future claims.

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