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Based on certified Google customer reviews.
Sivanesan ADuring one of the most challenging periods of our lives, Sandra has been an incredible source of support and strength for both my wife and me. She has gone above and beyond in her role as a Rehabilitation Consultant, not only providing professional guidance but also offering the kind of emotional and moral support that we desperately needed. Sandra has a unique ability to truly listen and understand the pain and struggles we’ve been through, which has been invaluable to us, especially considering that we chose not to share these difficulties with many of our friends and family. Her compassionate nature and genuine care have made her feel more like a family member than a consultant. In moments when we felt isolated and overwhelmed, Sandra was there for us, consistently offering encouragement and reassurance. Her dedication to her work and her clients is truly remarkable. She has always made us feel heard and supported, and her empathy and kindness have made a significant difference in our lives. We are deeply grateful to Sandra for all she has done for us, and we cannot thank her enough for being such a caring and supportive presence during these tough times. If you are looking for someone who not only excels in their profession but also brings compassion and understanding to their work, Sandra is that person. She is an exceptional Rehabilitation Consultant, and we feel incredibly fortunate to have had her by our side.
Samantha BrownThanks AusRehab! I'm excited to see how things go with my new WorkCover doctor!
Sharnie WraithVery good service
lauren stephensonThe team, and specifically, Ken Li, have been the utmost professional throughout. Their service excellence approach with a timely, organised and collaborative style is both respectful and effective. They have a genuine, compassionate and caring manner and will look into things when there are questions/concerns and take the time to check back in to follow up/explain. Much appreciated during a very challenging time.
Gerard DacanayGreat staff and very friendly, also have helped me a lot on my recovery during my injury.
seyda atakHas been super helpful to navigating through injury claims
DanielGavin was a huge help. He was very responsive, attentive and provided constant updated. Highly Reccomend
R PAusRehab were very prompt with their response and put me onto a doctor in no time. Their friendly customer service and efficiency makes them very easy to deal with. Thanks AusRehab 👍
Robbiechristie is very professional, she is so sweet and her explanation is easy and clear to understand
Sabrina loPrompt response to the inquiry I left on the website and organised my worker’s comp doctor within the same day!!Google rating score: 5.0 of 5, based on 41 reviews
We provide regular updates to all parties to maintain clarity and collaboration throughout the recovery process.
We invest time in understanding each unique case to manage it effectively and empathetically.
We focus on achieving results that benefit both the employee’s recovery and the employer’s needs.
With just one click, our helpful team is ready to show you how to make the most of AusRehab’s services, so you can work and live to your fullest potential.
100% Certified
SIRA rehabilitation provider
Ongoing care
throughout the entire rehabilitation process
24 hour
average response time
Manage your workplace injuries with reliable experts in workplace injury recovery and prevention at AusRehab.
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Click on “Live chat” on the bottom right of the website, which will open up the chat.
In the event of an injury at work, Australian workplaces must follow these procedures:
The role of workplace rehabilitation providers is to support the recovery and return to work of employees who have suffered a work-related injury or illness.
They are integral in identifying and addressing any risk factors that might hinder a successful return to work.
The Workplace Rehab Provider, such as AusRehab, provide expert services such as:
They can deliver services by being engaged directly by the employer, injured worker, WorkCover doctor, insurer, or WHS coordinators.
The Workplace Rehab Provider typically consist of trained consultants with qualifications in fields such as rehabilitation counselling, occupational therapy, physiotherapy, exercise physiology, psychology, and social work.
A referral to a workplace rehabilitation provider can be made when an injured worker is facing difficulties returning to their pre-injury duties and might benefit from additional support to re-engage with the workplace.
Here are scenarios when such a referral is typically considered appropriate:
When a referral is made, the workplace rehab provider conducts an assessment to determine if further rehabilitation services would be beneficial.
If so, they collaborate with the injured worker, the employer, and the medical practitioner to develop a service delivery plan, which outlines the recommended services and requires agreement from all involved before proceeding.