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barrie fumberger Nate has given me hope in an otherwise awful time in my life . He has been prompt , professional , respectful and above all , truthful in his treatment of me and dealing with an insurance company that I am unable to deal with. I cant recommend enough , great work and thank you !! Jeff Lavenda AusRehab has been absolutely absolutely absolutely 💯 👌 fantastic for me... And i must special mention Tolga Altinisik and Matt for going over and above and totally exceeding my expectations... Thanks sooo very much 😊 JN Saeed Lashgari I don’t usually write reviews, but I really felt I had to say something about how much AusRehab helped me. After my accident and working with another rehab company, I was feeling lost and didn’t know what was going to happen with my life. I was in pain all the time and getting the runaround from people who were supposed to help. Then I got connected with Matt from AusRehab and everything changed. Matt is kind but brutally honest, which I really appreciate. He has a way of explaining things that actually makes sense. He listened to me and didn’t treat me like just another number. He helped me through every step — with the doctors, the paperwork, my appointments, even just being someone I could talk to when things got too much. He made me feel like I wasn’t alone in this. I wish I had been working with Matt from the start — things would’ve been so different. I was in a really dark place, but Matt made me feel like I had someone in my corner. I don’t have all the fancy words, but all I can say is he really cared. I felt like I mattered. Thank you, Matt, and thank you, AusRehab, for helping me when I needed it most. Shane A The team at AusRehab have been amazing in everything they have done to help me with my recovery. From the assisting staff to my case manager Michael. Just wanted to say thank you for everything. reduwan48 48 Very helpful and great service 👏 👍 👌 Tobias NUTTALL AusRehab provide a quality service and, as one of their clients, I have been most grateful for the professionalism shown by Michael Schembri, Senior Rehab Consultant. Mohammed Hannah I went from a doctor that didn't care to one that does austehab they do everything for u Asmita Dahal The rehab provider’s job-seeking program was very helpful, giving personalised support, useful tools like resume templates and practice interviews, and clear advice that built confidence and readiness. Thank you Vy Sana Qureshi Stanley has been so helpful with assisting me with my rehab needs after my accident. He provided all the support I needed and took time to listen to me and provide assuranceGoogle rating score: 4.9 of 5, based on 75 reviews
We created these online articles to guide you through the process of filing a workers’ comp claim and recovering through workplace rehabilitation.
Our mission is to get you back on your feet as fast as possible. We connect you with a suitable workers compensation doctor in three easy steps.
Submit the form above and expect a callback within 2 hours or by the next business day. An active claim number ensures your visit is bulk-billed for peace of mind. Lodge your workers compensation claim to receive your claim number.
With our doctors, you’ll receive expert care, clear guidance, and a recovery plan tailored to your needs.
Get fast access to a local WorkCover Doctor for swift medical care and support, and have your Certificate of Capacity issued promptly.
Worry less about upfront costs with an active claim, as we can bulk bill your visits. If you don’t have an active claim, your out of pocket expenses can be reimbursed at a later stage.
Our doctors are experienced and qualified to help you navigate the workers comp system with confidence.
AusRehab’s workers comp doctors are qualified healthcare professionals committed to helping you recover and return to work safely. They combine medical expertise with empathy and clear communication to ensure you feel supported every step of the way—whether it’s issuing certificates of capacity or creating tailored treatment plans. Let us help you find the right WorkCover doctor. Your recovery starts here.
WorkCover Doctor Ebook Download form
To be eligible for workers compensation in NSW, a person must meet the definition of a ‘worker’ under workers compensation legislation. Find out more here.
To file a workers compensation claim in NSW, Australia, follow these steps:
Step 1: Notify your employer
Step 2: Notify relevant parties
Step 3: Seek medical attention
Step 4: Submit the claim form and Certificate of Capacity
Step 5: Await insurer’s response
For a comprehensive step-by-step guide, read our blog article: How to Lodge Your Workers Comp Claim in 5 Easy Steps.
A claim for workers compensation should be made as soon as possible following an injury, or within 6 months of the injury, accident or death. If you missed the initial deadline for valid reasons, it’s possible to make a claim up to three years from the date of injury.
Timing matters when it comes to claiming workers comp. Lodging your claim sooner rather than later means getting the right support for your recovery.
Choosing the right work rehab provider ensures your rehabilitation needs are met.
To switch your rehab provider, your insurer needs documentation explaining the reasons for the new choice.
After sending this to the insurer, share a copy of the documentation with your employer and AusRehab. Our team will then contact the insurer.
If the insurer doesn’t approve the change, you can raise the issue with SafeWork NSW at 13 10 50.
A Certificate of Capacity (COC) is a medical certificate that outlines your injury or illness, capacity for work, and the treatment required for your recovery.
It’s a document that serves as a communication tool between everyone involved in your recovery—including your employer, insurer, and medical providers.
A Return to Work (RTW) plan is a structured approach designed to help an injured or ill employee transition back to their job safely and effectively.
This plan outlines specific steps, accommodations, and timelines tailored to the employee’s health needs and job requirements.
It’s typically developed collaboratively by the employer, employee, medical professionals, and, where relevant, a work rehab provider.
An employer cannot ask about past workers comp claims, but they can inquire if you have an injury or medical condition affecting your ability to work.
While on workers compensation, there are various SIRA-supported pathways for you to return to work as safely and effectively as possible.
To connect with us, reach us at office@ausrehab.com or give us a call at 1300 391 947.
To learn more, explore our blog or knowledge base.
Schedule a no-cost consultation to explore how workplace rehab can assist you in overcoming work injuries. Get personalised advice and start your journey to recovery today.
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We pay our respects to Elders past and present and extend our respect to all Aboriginal and Torres Strait Islander peoples today.
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