AusRehab

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Workplace Rehabilitation

Empower your return to work with AusRehab

At AusRehab, we make return to work sooner and safer for injured employees, ensuring an efficient recovery with expert guidance to benefit both workers and businesses.

With more than 6,000 hard working Australians returned to work and 2,000 service companies assisted, AusRehab is your Sydney rehab specialist. Contact us today to explore how we can best support your workplace rehabilitation journey.

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Customers of all sizes across New South Wales
choose AusRehab for their rehabilitation needs

Your road to recovery in the workplace.

Consistent Progress Updates

AusRehab is big on communication, especially when it comes to the recovery of our clients. We provide regular updates to all parties to maintain clarity and collaboration throughout the recovery process.

Personalised Case Management

Every client’s return to work timeline is different. Our experienced and compassionate rehab providers are here to offer unwavering support to our clients to ensure your needs are met every step of the way. We invest time in understanding each unique case to manage it effectively and empathetically.

Mutual Benefit Outcomes

Our comprehensive approach ensures that employees receive the necessary support and resources to recover effectively, reducing the risk of prolonged absence. We focus on achieving results that benefit both the employee’s recovery and the employer’s needs.

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Australia’s trusted rehab provider. Loved by customers.

Based on certified Google customer reviews.

Rebekah Bennett
Rebekah Bennett
I submitted an online enquiry then received a phone call not even 2 minutes later. They put me on hold for a short time after discussing my issue, next minute I was speaking with the Receptionist of my new Workcover Dr, booking an appointment! I was so impressed by the efficiency and professionalism, thank you so much!!
Myo Thway96
Myo Thway96
Very helpful and great service Thank you very much
Milly Killy
Milly Killy
Always responds kindly and helps in many ways. thank you for your help I feel like I'm being cared about I appreciate your willingness to help.
Hyejung Yun
Hyejung Yun
Nikita is so kind and helpful. Thanks
Kylie Moore
Kylie Moore
Excellent rehab provider highly recommended great to deal with and they give a damn about the patient Nikita is my sons consultant and is amazing and very professional
Blake Mrvica
Blake Mrvica
Amazing staff
Touraj wafahi
Touraj wafahi
Very helpful and kind quick action best service
Sally Sun
Sally Sun
My consultant Roy is very helpful in helping with my claim. I appreciate all his help and am grateful for his work. Thank you as well to Christie for your assistance!
Annie T
Annie T
My consultant was very helpful, communicative and professional. He listens and cares and can be trusted. I feel I am in good hands.

Why choose us?

Certified Health Professionals

Our team consists of therapy, psychology, rehabilitation, and compensation experts.

Reduce Lost Time From Injuries

We reduce injury downtime with regular communication and proven treatments.

Reduce Policy Premiums

We’ve helped thousands of businesses keep their premiums in control.

Powerful rehabillitation solutions all in one place

AusRehab Workplace Rehabilitation Services are tailored to ensure that the transition back into the workplace is not only safe and secure but also aligned with the individual’s capabilities and the employer’s needs.

We provide comprehensive solutions that integrate medical treatment, therapy and workplace adjustments, offering a seamless and supportive process. We aim to create a balanced approach that promotes recovery and efficiently meets organisational objectives.

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Return to Work Same Employer

Facilitate a smooth transition of an injured worker back to their previous workplace.

Workplace Assessment

Assess work environment to ensure that it is safe and accessible for employees.

Case
Management

Coordinated care for injured workers with insurance and healthcare providers.

Functional Assessment

Functional evaluation to determine work capacity and employment suitability.

Return to Work Different Employer

Help injured workers pursue different job opportunities due their injury related limitations.

Vocational Assessment

An evaluation of an individual’s capabilities and career path preferences.

Vocational Counselling

Career counselling for developing suitable career paths and personal growth.

Job Seeking Services

Support for injured workers in job search and skill development for new roles.
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Supporting your workplace injuries every step of the way

With just one click, our helpful team is ready to show you how to make the most of AusRehab’s services, so you can work and live to your fullest potential.

100% Certified

SIRA rehabilitation provider

Ongoing care

throughout the entire rehabilitation process

24 hour

average response time

Feature spotlight: FREE workplace rehabilitation consultation

Manage your workplace injuries with reliable experts in workplace injury recovery and prevention at AusRehab.

Our recovered injured workers can vouch for the exceptional care at AusRehab

Play Video about Mark's Story

Mark’s story

“AusRehab has been really good. We’ve been talking quite often. He [AusRehab’s consultant] has even been with me to the doctor.”
Play Video about John's Story

John’s story

“One a scale of 1 to 10, how good is our consultant? He’s off the richter. Zero means no issue. No issues, no problem mate.”
Play Video about Edward's Story

Edward’s story

“They’re speaking to me within an hour to get the approvals and everything straight away before I left the car park.”

Powerful workplace rehabilitation services for businesses and employees statewide

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Helpful Resources and Tips

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Contact our customer care team

Please fill out the form below and we will get back to you shortly.

Chat right now

Click on “Live chat” on the bottom right of the website, which will open up the chat.

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Monday – Friday
08:30 AM – 05:00 PM
*Public holidays to be confirmed
Contact our customer care team

Please fill out the form below and we will get back to you shortly.

Monday – Friday
08:30 AM – 05:00 PM
*Public holidays to be confirmed
Chat right now

Click on “Live chat” on the bottom right of the website, which will open up the chat.

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You can also

Lodge a Workers Compensation Claim
Complete a Workers Comp claim form online
Lodge a Compulsory Third Party (CTP) Claim
Submit your car accident injury claim form online
Access Workplace Rehabilitation Services
Get back to work safely from a workplace injury

Helpful FAQs

What are the actions to be taken when an injury occurs in the workplace?

In the event of an injury at work, Australian workplaces must follow these procedures:

  • Record the Incident: It’s mandatory to report the incident in the workplace’s ‘Register of Injuries’ which should document all workplace injuries or illnesses​​.
  • Notify the Insurer: Employers are required to notify their workers’ compensation insurer about the incident. In some regions, such as New South Wales, you must do this within 48 hours​​.
  • Inform WHS Coordinator: Report the incident to the workplace’s Work Health and Safety (WHS) coordinator as soon as possible. The details can help address any safety concerns to prevent future incidents.
  • Workers’ Compensation Claim: The injured worker may be entitled to workers’ compensation. In Australia, a claim for workers’ compensation must generally be made within six months from the date of the injury​​.
  • Rehabilitation Provider: The employer should contact the workplace rehabilitation provider to assist with the worker’s return to work and ensure the best outcome for the worker’s recovery​​.
What is the role of a workplace rehabilitation provider?

The role of workplace rehabilitation providers is to support the recovery and return to work of employees who have suffered a work-related injury or illness.

They are integral in identifying and addressing any risk factors that might hinder a successful return to work.

The Workplace Rehab Provider, such as AusRehab, provide expert services such as:

  • Initial workplace rehabilitation assessments
  • Assessments of the functional capacity of an employee
  • Workplace assessment
  • Creating and monitoring rehabilitation or return to work plans
  • Suitable duties plans, job analysis, advice about job modification
  • Vocational assessment
  • Assistance in job seeking

They can deliver services by being engaged directly by the employer, injured worker, WorkCover doctor, insurer, or WHS coordinators.

The Workplace Rehab Provider typically consist of trained consultants with qualifications in fields such as rehabilitation counselling, occupational therapy, physiotherapy, exercise physiology, psychology, and social work.

When can a referral to a workplace rehabilitation provider occur?

A referral to a workplace rehabilitation provider can be made when an injured worker is facing difficulties returning to their pre-injury duties and might benefit from additional support to re-engage with the workplace.

Here are scenarios when such a referral is typically considered appropriate:

  • The injured worker is unable to perform their pre-injury duties and requires assistance to identify alternative or modified duties, either with their current employer or a new one.
  • There is a need to conduct a practical assessment of the injured worker’s capacity to return to work.
  • The injured worker has issues associated with returning to work, such as anxiety about returning to a particular job or work area.
  • Workplace modifications or special equipment are necessary to facilitate the worker’s return.
  • The suitability of a Return to Work Program with a new employer needs to be assessed.
  • There is a possibility that the worker might require retraining for different work.

When a referral is made, the workplace rehab provider conducts an assessment to determine if further rehabilitation services would be beneficial.

If so, they collaborate with the injured worker, the employer, and the medical practitioner to develop a service delivery plan, which outlines the recommended services and requires agreement from all involved before proceeding.

Who is eligible to make a workers compensation claim?
  • Eligibility Criteria: Workers’ compensation is accessible for various employment types, including full-time, part-time, and casual workers.
  • Who Can Claim: Anyone legally recognised as a ‘worker’ who suffers an employment-related injury or illness can claim.
  • What’s Covered? Workers Comp covers a range of conditions, from physical injuries incurred on the job to psychological conditions stemming from work-related stress or trauma.
  • Employment Connection Requirement: For a claim to be valid, there must be a direct link between the injury or illness and the claimant’s job duties or workplace environment.
What is workplace rehabilitation?

Workplace rehabilitation is a process designed to help employees recover from injuries or illnesses and return to work safely and efficiently. It involves a range of services, including medical assessments, therapy and workplace modifications. 

The goal of rehab providers is to support the worker’s recovery while ensuring they can perform their duties effectively and without risk of further injury.

How does the workplace rehabilitation process work?

The workplace rehabilitation process begins with an assessment of the injured worker’s condition and job requirements. A tailored plan is created, incorporating medical treatment, physical therapy and any required workplace modifications. 

Continuous monitoring and communication between the worker, healthcare providers and employer ensure progress and a supported return to work.

What are the benefits of workplace rehabilitation?

There are a number of benefits to effective workplace rehabilitation treatments for employees and employers. From faster recovery times to reduced medical costs and minimised time off work, employees can look forward to returning to their everyday routine. 

It also enhances employee well-being and job satisfaction, decreases the likelihood of reinjury and boosts productivity. Employers benefit from maintaining experienced staff, reducing recruitment costs and fostering a supportive work environment between teams.

How long does workplace rehabilitation typically take?

The duration of workplace rehabilitation varies based on the severity of the injury and individual recovery rates, ranging from a few weeks to several months. As clients work through their personalised Sydney rehab plan and their progress is monitored, their return to work timeline is adjusted as needed.